Collection Officers at Careers Verified||Apply for the position of a Collection Officer at Careers Verified, a company located in Lagos, this job is a lucrative one, applicants must possess good academic transcripts and reside in Lagos or its environs, for more information continue reading.
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Collection Officers at Careers Verified
Members of the public are informed of the position of a Collection Officers a job vacancy at Career Verified.
At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require.
Below are the drop-down of duties expected of those willing and ready to do this job.
- Debt Collection & Account Management:
- Contact customers via phone, email, and letters to follow up on overdue payments.
- Negotiate payment plans and settlement arrangements based on company policies.
- Maintain accurate records of customer interactions and payment commitments.
- Customer Service & Relationship Management:
- Address customer queries regarding billing, payment options, and outstanding balances.
- Provide excellent customer service while ensuring effective collection strategies.
- Educate customers on payment terms and financial obligations.
- Dispute Resolution & Problem-Solving:
- Investigate and resolve billing discrepancies and disputes efficiently.
- Work closely with internal departments to resolve customer concerns.
- Recommend solutions for challenging collection cases.
- Compliance & Reporting:
- Ensure compliance with legal and regulatory requirements related to debt collection.
- Prepare reports on collection activities, outstanding accounts, and recovery rates.
- Adhere to company policies and ethical guidelines when handling customer accounts.
Collection Officers at Careers Verified Qualifications
Here are the qualifications expected of each and everyone willing and ready to apply for this job.
- Good academic transcripts
- Must be a Nigerian citizen with proof
- Must reside in Lagos or its environs
- Must possess a good number of work experience.
How to apply for Collection Officers at Careers Verified
Interested persons are to forward their credentials to recruitment@careersverified.net
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